How Partial Payment Works:
We offer Partial Cash on Delivery (COD) to provide flexibility:
Initial Payment (Online): Pay a portion of your order total upfront during checkout.
Due Amount (Later): Pay the remaining balance online before delivery OR in cash to the delivery agent.
Payment Structure
Upfront Payment: A non-refundable deposit of [X% of order total] or [Fixed Amount, e.g., ₹500] is charged when you place your order.
Due Amount: Online Payment: Pay via UPI, card, wallet, or bank transfer using a payment link we’ll email/SMS to you.
Cash on Delivery (COD): Pay cash to the agent upon delivery.
Order Confirmation
Your order is confirmed only after the initial payment is successful.
You’ll receive an email/SMS with:
Order summary + initial payment receipt.
Due amount and instructions to pay online (if chosen).
Delivery Process
If you chose Cash on Delivery:
Inspect your package before paying the due amount.
Refuse delivery if the package is damaged/tampered.
If you pre-paid online:
No cash is due at delivery. Simply accept your order!
Cancellations & Refunds
Initial Payment: Non-refundable after 24 hours (covers processing fees).
Due Amount Paid Online:
Fully refundable if canceled before shipping.
Non-refundable if canceled after shipping (return shipping fees apply).
Failed Deliveries:
After 2 attempts, the order is canceled. Initial payment is forfeited; online due payments are refunded.
Exclusions (e.g., Discount Coupons)
Please note that discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specified otherwise. The advance payment amount remains fixed.
Your Agreement
By choosing the "Partial Payment (Advance + COD)" option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.
For any questions, please do not hesitate to contact our Customer Support team. We are here to help!
Shipping times vary depending on your location. Orders are typically processed within 1-2 business days, and delivery can take anywhere from 3 to 7 business days, depending on the shipping method selected.
We accept returns within 3 Days of purchase. Items must be unworn, unwashed, and in original condition with all tags attached. Please refer to our Returns & Exchanges page for full details.
You can reach our customer support team by email at Support@cotshabit.com or through our live chat on the website. We're here to help 24/7.
1. Are your sizes unisex?
Some of our items are designed to be unisex, while others are made specifically for men or women. We provide size charts for all items, and if you're unsure about sizing for a unisex item, feel free to reach out for guidance.
2. Do your clothes fit true to size?
Our clothing generally fits true to size, but fit may vary depending on the style and fabric. We recommend checking the size guide and product details for more information about each specific item’s fit
3. How do I determine my size?
We provide a detailed size guide on each product page, which includes measurements for chest, waist, hips, and inseam. To find your perfect fit, we recommend comparing these measurements to your own. If you’re still unsure, feel free to contact our customer support team for personalized sizing advice.